Upon successful implementation, we will continue to support your Sage 300 ERP and IT infrastructure needs such as the following:
- Troubleshooting issue encountered during the operational usage of the CRM solution
- Providing phone, fax and e-mail support service throughout the maintenance period
- Providing on-site visits for major issues which need to be solved in person
- Installing software updates and security patches for CRM system modules
We believe this support services model best fits the needs of companies lacking internal IT support.